Help centre

Choose “Sign up”, then the account type that suits you: professional profile, simple profile, company or assistance company. A six-digit code is sent to your e-mail to confirm your address; enter it, then sign in.

On the sign-in page, choose “Forgot password” and enter your e-mail address. You receive a link, valid only once, to choose a new password. The NEX team will never ask you for your password.

Fill in your preferences (fields, trades, places, experience level) and complete your CV: your dashboard highlights the offers that match you, with the reasons shown. Every published offer can also be opened through its link.

Sign in, open the offer and check the list of requested documents: anything missing is pointed out before you send. Documents already on your profile are reused automatically. Then send your application.

The “My applications” section shows the stage and outcome of each one. When a recruiter writes to you, a “Messages” link appears on the application concerned.

Every account type has a free plan. Paid plans add tools and a head start in time, never access to people. Prices, shown on the Pricing page, are adjusted to your country’s purchasing power or to your company’s size.

The methods offered depend on your country and currency: card, mobile money, bank transfer or e-wallet. They are shown when you pay. For a manual payment, give the transaction reference and attach the proof; validation follows.

Nobody outside NEX. Your contact details are never shown to employers or to people who post ads, even after hiring: NEX contacts both parties to arrange the meeting. In Messages, contact details typed in a message are hidden automatically.

Choose a long, unique password and turn on two-step verification in the settings: a code from your authenticator app will be asked at each sign-in. You can also review and close your open sessions there.

Offers from an organisation that is not yet verified go through moderation before being published: it is our protection against fake recruiters. Send your verification file (registration and supporting documents) from the company profile to speed things up.

In the management space, draw your organisation chart, then create work positions. Each position can receive its own sign-in ID and opens only the modules you grant it, during the company’s working hours.

Do not pay anything. No honest recruiter asks for money for a job, an interview or a file. Report the offer or the profile at once with the “Report” button, or open a ticket in the “Fraud or report” category: the NEX team acts quickly.